Shipping policy

Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Include any other pertinent information towards the beginning, such as potential delays due to a high volume of orders or postal service problems that are outside of your control.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated based on weight and displayed at checkout. 

In-store pickup

You can skip the shipping fees with free local pickup in Kirkwood, MO. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 9-5, Monday through Friday. Please have your order confirmation email with you when you come.

International Shipping

We offer international shipping worldwide 

Shipping charges for your order will be calculated and displayed at checkout. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. The Nerd Merchant is not responsible for these charges if they are applied and are your responsibility as the customer.

When selecting USPS First Class International, tracking once the item leaves the US is at the discretion of the receiving country and we have no way to get further information. Please ship at your own risk. If you want tracking fully to your destination, please select a an expedited method or DHL/UPS.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you have any further questions, please don't hesitate to contact us at thenerdmerchant@gmail.com.